Resources

VoIP (Voice over Internet Protocol) lets you make and receive calls over your internet connection instead of copper phone lines. Your voice is converted into small digital packets, sent securely across the network, and turned back into audio on the other end. The result: modern calling features, flexible locations, and typically lower costs compared to legacy phone service.

Yes! Our VoIP services ensure high-quality, uninterrupted communication with enterprise-grade security and 99.99% uptime.

Absolutely. We handle Local Number Portability (LNP) so your main lines, direct extensions (DIDs), and toll-free numbers move to TX3. The port process usually takes a few business days once we submit the paperwork (a recent bill copy and Letter of Authorization). Pro tip: don’t cancel service with your current carrier until your port date is confirmed and complete.

Yes. TX3 offers desktop and mobile apps so your team can call, text, and check presence from anywhere while keeping your business caller ID. Softphones in the browser or on the laptop mean you can work from home, the office, or on the road—and stay fully professional. TX3 Communications

Plan for roughly 100 kbps up/down per concurrent call as a simple rule of thumb (e.g., 5 simultaneous calls ≈ ~0.5 Mbps each direction). More important than raw speed is stability: low jitter/packet loss, consistent latency, and QoS on your router. We’ll help you test and tune your network during onboarding.

Yes—TX3 provides 24/7 phone, email, and live chat support. If something comes up after hours, you can still reach a real person. TX3 Communications

Easy:

1. Tell us about your goals and current setup.
2. We propose a plan (features, numbers, call flows).
3. We handle number porting and provisioning.
4. You plug in phones or install the apps—we test and train your team.
   Prefer to talk to a human? Email support@tx3.com or call (360) 802-6657. TX3 Communications