UCaaS vs. Legacy PBX: What-s the ROI?

The Challenge

A company relying on a traditional on-premises PBX system was facing high maintenance costs, limited features, and slow scalability when adding new users or locations.

The TX3 Solution

TX3 migrated the organization to a UCaaS (Unified Communications as a Service) platform, eliminating expensive on-site hardware while delivering advanced features and unmatched flexibility.

Key improvements included:

  • Cloud-based scalability to add or remove extensions instantly
  • Integrated messaging and video without extra licensing fees
  • Call analytics to optimize staffing and call flows
  • Automatic updates with no service downtime

The Results (First Year)

  • Annual telecom costs reduced by 35%
  • Onboarding time for new staff dropped from days to hours
  • Productivity improved with access to tools from anywhere

Why It Works

UCaaS shifts the burden from outdated hardware to the cloud, where communications can scale instantly and evolve without costly overhauls.

How TX3 Can Help Your Business

If your PBX is holding you back, it’s time to move forward.

With TX3 UCaaS, you can:

  • Reduce costs
  • Enable the modern features your customers expect
  • Scale quickly without infrastructure headaches

💡  Discover the ROI of making the switch today.

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