Powerful Features That Keep You Connected

At TX3 Communications, we don’t just provide VoIP — we deliver smart, flexible, and future-ready communication tools that grow with your business. Every feature is built to simplify your day, empower your team, and elevate your customer experience. Here’s how:

Custom Call Routing
Let your calls follow the logic of your business.

Design call flows that work the way you work. Whether it’s routing customers based on language, business hours, or department availability, you stay in control. Drag-and-drop call flows, IVRs, time-of-day routing — all tailored to match how your business operates.

Unified Messaging
All your messages, one place, zero hassle.

Bring voicemails, faxes, and texts together under one roof — accessible from your email, desktop, or mobile app. It’s the unified inbox your team didn’t know they needed but won’t want to live without.

Mobile & Remote Access
Work doesn’t stop at the office door — neither should your phone system.

Call Recording
Record for training. Record for quality. Record for peace of mind.

Enable on-demand or always-on recording for important lines or departments. Monitor performance, settle disputes, and improve customer service with easy access to stored conversations.

Advanced Analytics & Reporting
Know what’s happening before it becomes a problem.

Stay informed with real-time dashboards and historical reports on call volumes, answer rates, usage trends, and more. Use insights to coach your team, optimize workflows, and make data-backed decisions that drive results.

Multi-Level Auto Attendants
Your 24/7 digital receptionist.

Route callers to the right place — every time. With customizable greetings and logic-based menus, your callers get where they need to go, even after hours.

Web-Based Management Portal
Take the reins with total visibility and control.

Conference & Collaboration Tools
Take the reins with total visibility and control.

Add users, set call rules, update greetings, and monitor activity — all from your browser. No IT ticket needed. You’re always in charge of your own phone system.

Scalability for Growth
Start small. Grow big. We’ll grow with you.

Whether you're a solo entrepreneur or a 500-seat enterprise, our system scales effortlessly. Add users, locations, or features anytime — no downtime, no headaches.

Branded Portals & Reseller Tools
Make it yours. Sell it your way.

For MSPs and resellers, offer white-labeled portals, custom domains, and multi-tenant management — all under your own brand. We provide the backbone, you deliver the value.

Built for Business. Designed for People.

Technology should work for you, not the other way around. That’s why we built our platform with real businesses and real teams in mind — so whether you’re answering calls at your desk, managing operations on the go, or supporting clients across time zones, TX3 keeps you confidently connected.